What should I do if I’m unable to connect to my broker?

If you’re having trouble connecting to your broker, please try the following steps:

‍1. Verify your credentials:

‍Make sure the login details entered on uTrade Algos are correct and match those provided by your broker.

‍2. Check your API keys:

‍Ensure that your API Key and API Secret are correct, active, and valid as per your broker’s requirements.

‍3. Re-login or check for maintenance:

‍Try logging out and logging back in to your broker account. Also, check if the broker’s servers are undergoing maintenance or experiencing downtime.4. Contact support:If the issue still persists, please reach out to the uTrade Support Team for quick assistance.